Specifying writers and recipients for a channel

Note: Setting specific writers and recipients helps in tailoring the communication effectively within the community, ensuring the right messages reach the right audience.

Platform: Desktop

  1. Click on Messages in the sidebar on the left.
  2. Hover your cursor over the channel you want to edit, click on the cog icon, and select Edit. If the channel is not visible, use the arrow on the right side to find it.
  3. In the pop-up, scroll down and select the group of users or companies able to write/receive messages in this channel under Writers and/or Limit recipients.
  4. Click on Save to confirm the changes​​.